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90% of loyalty programs fail within their first year
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71% dislike complicated procedures for redeeming rewards
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54% of loyalty memberships are inactive
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78% retract their loyalty more quickly than three years ago
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39% feel let down by the information from the brand about their program.
Harvard Business Review finds that two of the biggest reasons loyalty programs
collapse are:
1. Misunderstand Customer Behavior:
Too many programs lack the insights needed to target and personalize offers, so they end up
incentivizing the wrong actions.
2. Suffer from Low Engagement:
With little differentiation and constant distraction from competing
apps, customers rarely interact
beyond basic discounts.
Worse still, some large chains can’t even personalize at all: one global restaurant loyalty program
discovered that only one‑quarter of its millions of members had shared contact information, making
targeted campaigns impossible.
- Harvard Business Review
How PowerLoyalty Tackles These Problems
On the very first face scan, we capture a secure, opt‑in profile: no forms, no
cards, no missing emails. Your dashboard shows every customer’s name, visit dates,
spend amounts and current loyalty status in one unified view.
Instantly spot your best‑selling items and underperformers, then
filter by day, week, location or segment. Those real spend and visit patterns power
personalized rewards and communications that drive the behaviors you care about
most.
Get up and running in minutes with our lightweight SDK or built‑in
hardware options, no heavy IT project required. You’ll be enrolling customers and collecting data
before you know it.
From check‑in to redemption, every interaction is a single scan. Send
tailored notifications, like new menu launches, special events and deliver
exclusive perks directly
to your face‑opt‑in customer base, no additional email capture needed. That simplicity keeps
customers active and coming back.
Monitor four core metrics: Member Growth, Points Activity,
Redemption Rate and Engagement Score on one interactive
dashboard. Automated alerts flag shifts in key indicators so you can
respond immediately and optimize on the fly.
Beyond Loyalty: The Full SecureID Experience
PowerLoyalty works seamlessly on its own, but our biometric technology truly shines
within the broader SecureID ecosystem. At its core is SecureID, our facial‑recognition engine that
makes your face your digital identity key, around which a growing suite of applications revolves:
PowerAccess for frictionless check‑ins, PowerPay for secure, face‑based payments, and beyond.